Latest information by the Dutch Government if your business in the Netherlands is impacted by COVID-19
Last updated: 9 July 2020
Your Dutch business might be severely impacted by the outbreak of COVID-19 and by subsequent national and international containment measures .
At the Netherlands Foreign Investment Agency (NFIA) we hope that you are able to keep relative business continuity in the midst of these challenging circumstances. We recognize that this situation raises many questions for your business and its employees – whether you are already serving the European market from the Netherlands, or contemplating doing so in the future.
Please find below an overview of key websites that provide up-to-date information and guidance on COVID-19 related matters in the Netherlands. Additionally, the NFIA team worldwide is here for you. Should you have any questions, please do not hesitate to reach out to us.
General public health & safety information on COVID-19
Latest information on the public health situation, relevant advice and COVID-19 safety measures are available on the website of the National Institute for Public Health and the Environment (RIVM).
Information about the effect of COVID-19 on schools, childcare facilities, employees, employers, travel and public transport can be found on the official Government website of the Netherlands.
General business information on COVID-19
The Dutch government has launched a roadmap with up-to-date information on support measures for companies in the Netherlands. The roadmap also guides you to Dutch national organizations which you can turn to for more information and advice. Most common business questions are covered on an FAQ page.
On these pages you find more information for example on what to do when your business in the Netherlands faces financial difficulties due to COVID-19. You also find more information on the measures that have been announced by the Dutch government to help entrepreneurs and businesses in the Netherlands, and the possibilities for reducing working hours when you have less work for your employees.
If you have other business questions, for instance concerning staff, events, transport of goods or inventory, call the KVK Advice Team at the Dutch Chamber of Commerce on workdays between 8:30 and 20:00 hours (CET).
- Calls from the Netherlands: 0800 2117 (menu in Dutch)
- Calls from abroad: +31 88 585 1585 (menu in English, press 9)
Temporary Emergency Bridging Measure for Sustained Employment
On 31 March, the Dutch government announced the NOW-arrangement (Noodfonds Overbrugging Werkgelegenheid), providing financial help for employers to pay their employees’ wages in regard to the COVID-19 crisis. The NOW-scheme replaces the unemployment benefit during short-time working (wtv).
On 28 May 2020, the NOW-arrangement has been extended to October 2020 and new conditions have been added when applying for the measures. From 6 June 2020, you can apply for the NOW 2.0, covering the months of July, August and September 2020.
Reimbursement Fixed Costs SMEs
Owners of Small and Medium Enterprises (SMEs) with a maximum of 250 employees, that have suffered a turnover loss of more than 30% due to the Corona crisis can be eligible for the Reimbursement Fixed Costs SMEs (Tegemoetkoming Vaste Lasten mkb, TVL).
This reimbursement is meant for SMEs to help them pay their fixed costs. Fixed costs are for instance rent, insurances, leases, maintenance and subscriptions. Please note, wage costs are not included. These are compensated through the NOW: Temporary Emergency Bridging Measure for Sustained Employment.
Corona Startups Support Portal
Techleap.nl, a non-profit publicly funded organisation helping to quantify and accelerate the tech ecosystem of the Netherlands, has launched a COVID-19 portal aimed at providing startups with help.
The portal consists of a Guide for Covid-19 issues, expert consultations, overview of online events, international support hours, a COVID-19 NL VC index with VCs that are open for providing funding and an overview of offers and support services from corporate partners of Techleap.nl. Techleap.nl regularly updates the content of the portal. Companies can also apply for a special bridging loan, the so-called Corona-Oververbruggingslening (COL), via an online portal built by Techleap.nl, the regional development organizations (ROMs) and Invest-NL.
Updates on European logistics
The Netherlands plays a vital role in European supply chains, therefore, the Dutch government has identified air and sea freight chains, road transport, as well as food and medical supply chains as vital processes in view of COVID-19.
Our Invest in Holland partner Holland International Distribution Council (HIDC) provides brief updates on the current situation , providing insights how COVID-19 is changing the European distribution system and wat you can do to respond. HIDC remains available for questions about the continued operations of Dutch ports, borders and logistics operations.
Updates on tax options for business affected by COVID-19
Measures initiated by the Dutch government are, amongst others:
- You can apply for a payment extension for income tax, corporate tax, payroll tax, and turnover tax (VAT). The Dutch Tax Administration will put on hold any measures in place to collect payment immediately upon reception of your request.
- You will not have to pay any fines for late payment. Also, it is not necessary to send in any proof straightaway. You will have more time for this.
- The normal collection interest rate for paying after the payment term has passed will be decreased from 4% to nearly 0% temporarily. This applies to all tax debts. The tax interest rate will also temporarily be set to the lowest possible percentage for all entrepreneurs.
For more information, we would advise to contact the Dutch Tax Information Line by phone:
- Calls from the Netherlands: 0800 0543
- Calls from abroad: +31 55 538 53 85
Alternatively, you can find an overview of the different measures online (in Dutch only).
Updates on immigration matters
On the page of the Dutch Immigration and Naturalisation Service (IND) you can find the latest information about the regulations around staying in the Netherlands and renewing and applying for different versions of residence and work permits. Please note that this page is regularly updated. You also find the latest information if and how employees from outside the EU/EEA and Switzerland can enter the Netherlands.
Updates on international travel
For the latest news on international travel from an to the Netherlands, please follow the travel advice from the Dutch Ministry of Foreign Affairs and your local authorities. More information on visas to the Netherlands in regards to COVID-19 can be found here.
If you need more information or require urgent assistance, please contact your travel insurer or the Ministry of Foreign Affairs:
- By telephone: +31 247 247 247 (please note these phone lines can be busy and you may have to wait for some time before your call is answered)
- Via Twitter at @24/7BZ